These Terms of Use govern the obligations and liabilities of the website https://romancehive.com (Hereinafter - the "Site"), between the owner of the site (hereinafter the "Owner") and the user of the service (hereinafter the "User"). Please read these terms of use carefully before visiting the website and/or using the services on the website. This website is owned and operated by Logic Marketing SLTD , Bulgaria, Sofia, Blvd. Positano 9a, office 5, 1000.
If there are any points in these terms of use that you the "user" cannot agree to, or if you have trouble understanding the meaning of these terms, you should immediately stop visiting the website.
By this or future visits to the website and/or use of the website, you accept these terms of use without reservation. The terms apply above all other possible terms and agreements between the owner of romancehive.com.se and the user.
In order to use romancehive.com with its functions, the user needs to register and create a personal password.
Definitions:
The User: The person who uses, uses, uses or accesses the romancehive.com
User Account: The account that the User has created in order to use the Website and access the Member Database.
Content: The content of the website romancehive.com
Credits: The virtual currency required to communicate with other members etc.
The owner: Logic Marketing SLTD, Bulgaria, Sofia, Blvd. Positano 9a, office 5, 1000, incorporated in the Bulgaria business register with designation 205181300, responsible for the website romancehive.com
Services: the service provided by the Owner to the User through a Platform to communicate with other Members and other Content.
Website: romancehive.com
The Services/Services: The service which as the owner provides the user through a platform to communicate with other members and other content.
By accessing, connecting, using the website, the user accepts this agreement.
By accepting this agreement, the user confirms when using the service that:
1.1 The age of the user is at least 18 years.
1.2 The User has read the terms of this Agreement.
1.3 The user is solely responsible for the content and material that he publishes on the website, and that the user has the necessary authorization and data security for this.
1.4 Confirms that the user is aware that the website may contain material directed only at users who are at least 18 years of age.
1.5 Use the Website in accordance with applicable law in the applicable jurisdiction.
1.6 Not publish email addresses, phone numbers, hyperlinks or other contact information that has open access in the user account.
1.7 Do not publish profanity, racial slurs, slander directed at any person/persons, child pornography or other immoral material, this also applies in particular to material that shows or promotes violence, cruelty, terror, or material offensive to human dignity, or other material that is not permitted under current legislation.
1.8 Not to persuade other users and not to mislead, harass or disturb them, when it is clear from the other user that there is a reluctance for something like that mentioned in the above paragraph to take place. Users may not, under any circumstances, use the service with the purpose of pimping, brothel operations, prostitution, exploitation, or prostitution.
1.9 Do not, without the consent of the owner make transactions or offer contracts with other users in relation to any works or services, as well as goods, or use the website for the dissemination of advertising material, illegal material or propaganda.
1.10 Not to transmit viruses or other computer instructions, technical means that damage or interfere with the use of romancehive.com and its systems and not to use any robot, or other automated means to access the romancehive.com website or services for any purpose other than romancehive.com written permission.
1.11 Not attempt to gain unauthorized access to the Services, user accounts, computer systems or networks connected to the Services through hacking, brute force or any other method.
1.12 Not attempt to circumvent technical implementations implemented/implemented by romancehive.com.
1.13 Not to otherwise breach or circumvent these Terms.
1.14 Allows romancehive.com to exclusively distribute, reproduce, translate and adapt as well as report any material posted on the Site or transmitted to romancehive.com by any other means, cable, wire or digital.
1.15 Should any term (provision) in this agreement be declared invalid, unreasonable or unenforceable by a competent court (paragraph 6.6), the other terms and conditions shall remain valid and the invalid, unreasonable contractual term (provision) will be converted into a valid contractual term that reflects the original spirit from the owner.
Website Content
2.1 romancehive.com aims to make it possible for different users to communicate with each other on the website "romancehive.com". The main purpose of the platform is to connect different users with other users so that they can communicate digitally with each other on the website.
2.2 The main purpose of the Service is not to create actual contact outside the Website between a User and other Users of the Website. However, it is permitted for the user to establish real contact with other users outside the website. However, the Owner cannot in any way guarantee or guarantee that such actual contact can be established through the Website.
2.2.1 romancehive.com avails the services of proficient animators and operators to offer entertainment for the users, who are not distinguished uniquely in the system. The service is rendered with uncompromising excellence. It bears noting that the operators cannot be met in person, and communication is exclusively limited to the messaging system within the portal.
2.3. The users are expected to bear the individual responsibility of supervising and controlling the approach and essence of their communication with each other, ensuring that it aligns with suitable expressions norms. It is strongly advised that users abstain from making any sexually inappropriate remarks at the beginning or during the course of the interaction.
2.4 The user does not have the right to create accounts for others, transfer an account or allow other people to use their account. If for any reason the information about the user is no longer correct or complete, the user must change the information so that it is again current. If the user provides incorrect or incomplete personal data and the owner decides that the information provided is not correct or incomplete, the owner may terminate or block the user's account.
2.5 The user is fully responsible for keeping their password secure. The user also bears full responsibility for the use of the account by third parties, regardless of how the account was accessed. In case of suspected abuse of the account, the user must immediately inform romancehive.com.
2.6 The Owner uses websites belonging to third parties to send visitors to the website, either for a fee or free of charge. These third parties arrange so-called hyperlinks and are solely responsible for the content of the website and for how they forward users to romancehive.com. through hyperlinks.
2.7 When the User creates an account on the Website, the User warrants that the information provided is correct and truthful. The user is obliged to immediately inform the owner if information provided in connection with the registration has changed and to update his user information himself.
2.8 The Owner maintains a central member database that is used on several websites. The user's profile will therefore be available on other websites belonging to the owner. The user can thus log in to any of these partners' websites without having to create an account.
The owner reserves the right to:
3.1 Update the Website
3.2 Provide both free and paid services to users (hereinafter referred to as the "Services").
3.3 Make changes to this Agreement unilaterally at any time. It is the user's responsibility to periodically review these terms and conditions. If the user continues to use the website after the effective date of changes to the terms of the agreement, the user accepts these changes without reservation.
3.4 Change the type and price of the Services and the timing of when this will happen.
3.5 Remove or edit content posted by the user on the website, if they do not comply with the terms of this agreement, or are considered harmful to both the owner and third parties.
3.6 Use the user's personal data published by the user on the website to use this data for commercial purposes, posting on partner websites and for other purposes.
3.7 Transfer rights of a User under this Agreement to third parties for the performance of this Agreement without User's consent.
3.8 romancehive.com reserves the right to refuse use of its services, suspend accounts or restrict access to the services at its sole discretion when deemed to be harmful to the owner or third party, or due to violation of these terms. Such suspension or access restriction may be implemented by romancehive.com immediately and without any warning, notice or refund. romancehive.com may suspend the user's account and in some cases request clarification, conduct an investigation or request that the user clarify their actions and provide additional information. If the user's account has been suspended, the user must contact us for more information. romancehive.com may suspend the user's account for a reasonable period of time before we permanently terminate a user's account.
3.9 Delete user accounts that have been inactive for more than six (6) months, any outstanding credits and content in the user account will be deleted and will not be available again. To become a member again, the user needs to create a new user account. The term inactive means that the user has not logged into their user account during the specified time period of six (6) months.
Responsibility:
4.1 romancehive.com does everything we can to prevent the service from experiencing technical disruptions when the user uses the service. However, romancehive.com cannot be held responsible for technical interruptions, complications, measures, changes to the platform, usability, force majeure events or other causes that affect access to the service.
4.2 romancehive.com takes law and regulation very seriously, therefore romancehive.com has developed a procedure whereby all images and texts uploaded to a user's profile are manually reviewed before they are published on the website. romancehive.com does this to discourage and protect our users from uploading illegal material. However, should there be material, or other activity that is questionable, please see Section 11, Reporting Illegal Content, for how to submit such a request.
4.2.1 romancehive.com holds full responsibility for all interactions between you and other users on our platform. This means that romancehive.com has a legal responsibility for all your interactions with other users. We are obligated to continuously monitor both content and communication to prevent the spread of illegal material and to prevent breaches of our terms of service. romancehive.com also reserves the right to intervene in and monitor any disputes between you and other users. Furthermore, we reserve the right to conduct criminal background checks among our members, for instance, to identify registered sex offenders. All content and information that you share with other users are carefully monitored. In case of a violation of our rules and terms, you agree to waive and release romancehive.com from all responsibility for any claims, disputes, or legal proceedings that have arisen as a result of your own actions. Examples of such actions include, but are not limited to, copyright infringement, unethical behavior, racially discriminatory actions, and harassment.
4.2.2 romancehive.com is responsible in accordance with applicable laws and regulations for the content that you, the user, upload to our platform. This entails a joint legal responsibility between you as the user and romancehive.com as the platform operator, to ensure that all uploaded content complies with applicable laws, regulations, and our terms of service.
4.2.3 Content that you as an actor believe infringes your copyright, or if someone has otherwise infringed your copyright, please contact romancehive.com directly by sending an email to support@romancehive.com
4.3 romancehive.com assumes no responsibility for the malicious use of data provided by the user to third parties. romancehive.com is also not responsible for third-party unauthorized access to users' personal data (for example, through unauthorized access to the central database), unless romancehive.com knowingly or through gross negligence has made third-party unauthorized access possible.
4.4 romancehive.com is only liable (except for breach of essential contractual obligations), for injury to life, body or health or for claims under Bulgaria legislation or EU law - for intent and gross negligence. The term essential contractual obligations refers to those obligations whose fulfillment is mandatory in order to achieve the purpose of the agreement.
4.5 In case of minor negligence of essential contractual obligations that are necessary to achieve the purpose of the agreement, romancehive.com shall only be liable for losses that can be calculated and are typical for similar activities in the sector, according to paragraph 112 of the Bulgarian Consumer Protection Act and the Trade Regulation Act, BG/SG 96/14.03.2014.
4.6 The above limitation of liability also applies to the personal liability of employees, representatives and agents of romancehive.com
Payment services:
Payment
Virtual currency called "credits" are required on the website to chat, flirt, and access all the website's features. According to Bulgarian consumer protection legislation, users who purchase virtual currency on a website also have rights and protections under the Bulgarian law Consumer Protection Act and the Trade Regulation Act, BG/SG 96/14.03.2014. All prices displayed always include value-added tax and other government taxes in accordance with the Value Added Tax Act BG/SG 94/1.12.2006.
5.1 The user must fill up so-called "Credits" to be able to chat, flirt, and access all the website's functions. These "Credits" can be purchased in different packages, the price of which varies and are available on the payment page. The user buys these "Credits" by making payment in the local currency. Credits are in the following packages
| Credits | Price | Price per credit |
|---|---|---|
| 10000 | 200.00 £ | 0.02 £ |
| 5000 | 110.00 £ | 0.02 £ |
| 2500 | 65.00 £ | 0.03 £ |
| 1250 | 36.00 £ | 0.03 £ |
| 500 | 16.00 £ | 0.03 £ |
5.1.2 In order for the user to purchase "credits", the user will be redirected to an external payment provider to complete the purchase.
5.1.2 The credit charge for messages is tailored to reflect the length and thus the value of each communication: 50 credits for up to 100 characters, 75 credits for 101 to 200 characters, and 100 credits for 201 to 500 characters. This model is designed to encourage and reward clarity and precision in communication, while accommodating the need for more extensive expression when necessary. By adjusting the cost according to the length of the message, we aim to offer a more personal and fair pricing, enabling each user to express themselves in a way that best suits their individual needs and context
5.2 A user is entitled to a full refund within 14 days of the purchase, unless the user chooses to use any of the products purchased by the user. If this is the case, the right to a refund disappears. It is up to the user to inform romancehive.com that the purchase should be returned to the user.
5.2.1 In the event that a payment dispute between the user and romancehive.com arises/exists, the information provided by the owner is decisive in determining the actual amount, unless the user can demonstrate that the information referred to by the owner is incorrect.
5.3 According to Article 54 of the Bulgaria Consumer Protection Act and the Trade Regulation Act, BG/SG 96/14.03.2014, users who delete their account have the right to receive a refund of any prepaid amounts, but the user is not entitled to demand a refund of any "Credits" that have been purchased.
5.4 According to Article 56 of the CPA and TRA BG/SG 96/14.03.2014, the owner may charge the user additional costs if the user performs a chargeback without valid reason.
Disputes and complaints:
6.1 Given that the owner of the website is not involved in the communication between the users of the website, the owner disclaims any kind of responsibility or damages, both direct and indirect, in accordance with this agreement.
6.2 In the event of a complaint by the user of the website while using it, the owner of the website will take this as seriously as possible.
6.3 Complaints can and must only be made in writing by the user to the owner of the website.
6.4 It is up to the owner of the website to try to find a solution to the complaint as soon as possible.
6.5 If the User and the Owner cannot find a solution to the problem, the User can use the European Commission online dispute resolution portal https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
6.6 These Terms of Use and all use/use of the Website and its Services are subject to and governed by the laws of Bulgaria. It is only in a Bulgaria court that any action with claims can be brought. Users agree that only general court in the jurisdiction of Bulgaria will have exclusive jurisdiction to adjudicate/decide/over any dispute arising out of or in any way related to these Terms or the Services.
Termination rules
7.1 According to Bulgaria's consumer protection legislation, you as a user have the right to cancel your membership at any time. You can cancel your membership from your user account. Note that terminated accounts will not be refunded for the unused portion of the current service, according to the Consumer Protection Act and the Trade Regulation Act, BG/SG 96/14.03.2014..
7.2 Upon termination of the agreement between the parties for any reason, the user's right to use the service is immediately terminated and access to the service is denied with immediate effect. Upon termination, the owner deletes the account and content made public by the user, except for the content that law or regulation requires the owner to save in order to fulfill its obligations. The owner is not obliged to provide the user with any material after the agreement has ended.
License, authorization and permission
8.1 The user guarantees that the content posted or created by the user, and its use on the website and service in general, does not violate third-party interests, especially not copyrights or other rights, in accordance with Bulgarian legislation.
Clause against class action
9.1 If the applicable jurisdiction for this Agreement permits (Section 6.6), class actions, inter-class arbitrations, private attorney actions and any other proceeding in which someone acts as a representative of a person are not permitted. Unless both User and romancehive.com agree, no arbitrator or judge may consolidate more than one person's claims or otherwise conduct any form of representative or class proceeding.
Intellectual property
10.1 All information available on the website is the owner of romancehive.com intellectual property or its licensors and thus may not be reproduced for private or commercial purposes under any circumstances.
10.2 Should the owner of the website be informed that a certain type of material on the website such as images, texts or links may be offensive in nature, the owner reserves the right to remove such content as soon as possible. However, there is no obligation for the owner to implement this unless it would be obvious that the material is of such a nature that there is no doubt that the material is offensive in nature.
Reporting and Removal of Content
11.1 romancehive.com has established a procedure whereby questionable illegal material or suspected criminal activity may be reported to the Owner. This can be done by sending a message to the following email address: support@romancehive.com
11.1.1 Every individual has the right to request the removal of images from the website if they are depicted without consent or in an illegal manner. When contacting us via email, you should include your profile information (username and email address) so we can verify that you are indeed the account holder with the authority to make changes to the account. You can also provide us with other relevant information necessary to identify the content in question as illegal or non-consensual. We meticulously monitor content around the clock and take actions to remove any violations, including content uploaded without consent, as well as to suspend accounts that do not adhere to our guidelines.
11.1.2 If you are aware of any illegal or non-consensual content on this website, you can immediately contact customer support via email, either through the contact form on the website or at support@romancehive.com. We will promptly investigate the matter and if illegal/non-consensual content is found, it will be removed within 24 hours. All complaints will be logged for documentation and reporting purposes.
11.1.3 If you wish to express your concerns or complain about the behavior of other users, the website's design, inadequate user support, or administrative issues, please specify information such as the user's name, design issues, or support problems and explain the nature of the problem to support@romancehive.com. We ensure that all complaints are handled in a fair and consistent manner, with the goal of resolving them to the complainant's satisfaction whenever possible within 7 days.
11.2 romancehive.com will under no circumstances be a direct party to a dispute between the applicant and a third party.
11.3 romancehive.com cooperates fully with law enforcement authorities in case of suspicion that illegal material has been uploaded and if illegal activity is/is taking place, such request is made by the competent authority in question with legal support.
11.4 romancehive.com reserves the right not to comply with a request to block material and stop certain activity, if romancehive.com has good reason to doubt the veracity of the notification or the legality of the supporting materials submitted. romancehive.com may in these cases require a court order from a competent court in Bulgaria, which judges whether the content or activity in question is manifestly illegal.
Violation of these Terms
12.1 If it is found that violation of these terms is/occurs, or other acts that are indifferent to the commission of a crime/fraudulent in nature, the owner of the website reserves the right to block the membership at the same time of the user without consent or omen. Outstanding "Credits" will thus be considered used up and non-refundable.
Various
13. All documentation required to be maintained by the website operator according to U.S. federal law, specifically under 18 U.S.C. §§ 2257 and 2257A and their associated regulations, is kept by Logic Marketing SLTD at the address Sofia, Blvd. Positano 9a, office 5, 1000.
13.1 User may not transfer/assign these Terms or any rights or interests under these Terms or delegate any obligations to be performed under these Terms without romancehive.com's prior written consent. romancehive.com may assign its rights and obligations under these Terms to selected third parties without your consent, including but not limited to, in the event of a corporate reorganization, merger, acquisition, sale or transfer of all or substantially all of the Company's assets.
ANTI-SLAVERY POLICY STATEMENT
Modern slavery is a criminal act and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced labor, and human trafficking, all of which commonly involve the deprivation of a person's freedom by another in order to exploit them for personal or commercial gain.
romancehive.com adopts a zero-tolerance approach to modern slavery. We are committed to acting ethically and with integrity in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure that modern slavery does not occur anywhere in our own operations or in any of our supply chains. We are also committed to ensuring transparency in our own operations and in our approach to combating modern slavery throughout our supply chains.
We expect the same high standards from all our contractors, suppliers, and other business partners. As part of our contracting processes, in the coming year, we will include specific prohibitions against the use of forced, compulsory, or trafficked labor, or holding anyone in slavery or servitude, whether adults or children. We expect our suppliers to hold their own subcontractors to the same high standards.
This policy has been decided by romancehive.com's board and management team, and applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives, and business partners. This policy does not form part of any employee's contract of employment and we may amend it at any time.
Any employee who violates this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct. We may terminate our relationship with other individuals and organizations working on our behalf if they breach this policy.
ENVIRONMENTAL POLICY
romancehive.com is committed to sustainability in our online dating operations, with the goal of achieving climate-neutral operations, optimizing resource use, and eliminating harmful substances. We focus on reducing our environmental impact, optimizing energy use, and protecting natural resources. Environmental responsibility is a core component of our operations.
We aim to lead and inspire our partners and users towards sustainability and maintain high environmental standards for our suppliers. Our work is based on leadership responsibility, ambitious environmental goals, structured environmental strategies, skills development, transparency, compliance with laws, and continuous monitoring.
This policy applies to romancehive.com and our partners and is part of our ethical framework. As pioneers in online dating, our commitment is directed towards encouraging responsible business practices. "Together, we create sustainable love."
Contact Us
You can contact us by emailing support@romancehive.com
We will process your request without delay, however please note that it may take up to 5 working days for us to process your request
Last updated 2023-12-01